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PRIVACY POLICY

This Privacy Policy applies between you, the User of this Website, and SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L., the owner and provider of this Website. SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. takes the privacy of your information very seriously. This Privacy Policy applies to our use of all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:

https://shop.serviceclub.com/terms-and-conditions.

Please read this Privacy Policy carefully.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

  • Data: all information that you submit to SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. via the Website. This definition incorporates, where applicable, the definitions provided in Data Protection Laws.

  • Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the “Cookies” clause below.

  • Data Protection Laws: any applicable law relating to the processing of Personal Data, including but not limited to the GDPR, as well as any national implementing and supplementary legislation.

  • GDPR: the General Data Protection Regulation of the European Union.

  • SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L., we or us: SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L., a company incorporated in Spain with registered address at Av. Diagonal 601, 8th Floor, Barcelona 08028, Spain, and contact email shop@serviceclub.com.

  • EU Cookie Law: applicable privacy and electronic communications legislation in the European Union and Spain.

  • User or you: any third party that accesses the Website and is not (i) employed by SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. acting in the course of their employment or (ii) engaged as a consultant or providing services to SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. and accessing the Website in connection with the provision of such services.

  • Website: the website you are currently using, https://shop.serviceclub.com/, and any subdomains of this site unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;

c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. “including” is understood to mean “including without limitation”;

e. reference to any statutory provision includes any modification or amendment of it;

f. headings and subheadings do not form part of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links to social media websites.

For purposes of applicable Data Protection Laws, SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. is the “data controller”. This means that SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. determines the purposes for which, and the manner in which, your Data is processed.

 

Data Collected

We may collect the following Data, which includes Personal Data, from you:

a. name;

b. contact information such as email addresses and telephone numbers;

c. demographic information such as postcode, preferences and interests;

d. IP address (automatically collected);

e. web browser type and version (automatically collected);

f. shipping and billing addresses; delivery instructions; order details and history; account login (email + encrypted password); preferences and consents (marketing, cookies); support communications (emails, chats, attachments); tax data for invoicing (company name, address, VAT/CIF, EORI where applicable); Stripe payment metadata (payment intent ID, charge ID, card brand and last 4 digits, fraud signals/results); we do not collect or store full card numbers or CVV;

in each case, in accordance with this Privacy Policy.

How We Collect Data

We collect Data in the following ways:

a. data is given to us by you;

b. data is received from third parties;

c. data is collected automatically.

Data that is given to us by you

SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. will collect your Data, for example:

a. when you contact us through the Website, by telephone, post, email or through any other means;

b. when you register with us and set up an account to receive our products/services;

c. when you make payments to us, through this Website or otherwise;

d. when you elect to receive marketing communications;

e. when you use our services;

in each case, in accordance with this Privacy Policy.

Data that is received from third parties

SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. will receive Data about you from third parties such as:

  1. Stripe (payment processing and fraud detection);

  2. delivery and logistics partners;

  3. authorized vendors and fulfillment partners (to process and deliver your order).

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

  1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, date, times and frequency with which you access the Website and the way you use and interact with its content;

  2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser.

Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a. internal record keeping;

b. improvement of our products/services;

c. transmission by email of marketing materials that may be of interest to you;

d. order processing and delivery, returns and refunds; payment processing and fraud prevention via Stripe; account management, support and service communications; website security, error logging and abuse prevention; compliance with tax, accounting and legal obligations; analysis and personalization based on cookies and consent;

in each case, in accordance with this Privacy Policy.

For direct email marketing we require your consent:

a. “soft opt-in” consent if you have previously interacted with us;

b. other types of marketing require your explicit consent;

c. you may withdraw your consent at any time.

Who We Share Data With

We may share your Data with:

a. our employees, agents and/or professional advisors;

b. service providers who process Data on our behalf;

c. payment processors (Stripe);

d. marketplace vendors and fulfillment partners;

in each case, in accordance with this Privacy Policy.

Keeping Data Secure

We use technical and organizational measures to safeguard your Data:

a. access to your account is controlled by a username and password;

b. Data is stored on secure servers.

If you suspect any misuse, loss or unauthorized access to your Data, please contact us immediately at: shop@serviceclub.com.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights in relation to your Data:

  1. right to access – the right to request copies of the information we hold about you at any time;

  2. right to correct – the right to have your Data rectified if it is inaccurate or incomplete;

  3. right to erase – the right to request that we delete or remove your Data from our systems;

  4. right to restrict our use of your Data;

  5. right to data portability;

  6. right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To exercise any of your rights or withdraw consent, contact: shop@serviceclub.com.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

In the event of a sale or transfer of the company or part of it, the relevant Data will be transferred to the new owner under the terms of this Privacy Policy.

Cookies

We use Cookies to enhance your experience and personalize the site.

Types of Cookies:

  • Strictly necessary: enable basic functions such as logging in or using the shopping cart.

  • Analytics/performance: help us improve the website by counting visitors and tracking their journey.

  • Functionality: remember preferences and personalize content.

  • Targeting/advertising: record your visit to show more relevant ads and may be shared with third parties.

You may accept, reject, or delete cookies through your browser settings.

General

You may not transfer your rights under this Policy; we may transfer ours without affecting your rights.

If any provision is invalid, it does not affect the validity of the others.

No delay or omission constitutes a waiver of rights.

This Policy is governed by Spanish law.

Changes to the Privacy Policy

SERVICE CLUB ACQUISITION AND DEVELOPMENT OF LABOR TALENT S.L. reserves the right to modify this Policy when necessary or required by law. Changes will be published immediately on the Website and will be deemed accepted upon your first subsequent use.

Contact: shop@serviceclub.com

Last updated: October 22, 2025

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